Blog

Businesses considering BT Versatility telephone systems installations that cold call potential customers should familiarise themselves with regulations regarding the practice now that the Department for Culture, Media and Sport has announced it will be making it easier for the Information Commissioner’s Office (ICO) to take action against nuisance calls. From April 6th 2015, the ICO will have greater power to…

Rural businesses using commercial telephone systems may have noticed that their broadband speeds are perhaps not up to scratch, with one Westcountry MP saying that connections are failing those living and working outside urban areas.Liberal Democrat MP for Wells Tessa Munt said that the rate of access to superfast broadband in Somerset does not meet the needs of both residents…

Having an excellent telephone manner is essential for businesses in today’s highly competitive world, so follow our top five etiquette tips for using commercial telephone systems and you’ll soon be flying high above the rest. No interruptions Make sure that you’re entirely focused on the call at hand and don’t hold other conversations with people in the office while you’re…